Terms & Conditions
Review the guidelines, responsibilities and conditions for using Care Galleria.
These terms bring together the information you need when using Care Galleria and shopping with us. Please review the product details, checkout information and linked policies before placing an order.
1. Using the website
Use Care Galleria for genuine shopping and support inquiries. Please provide accurate information and avoid submitting misleading details, misusing support channels or interfering with access to the website.
2. Product information
Review the product description, selected size or option, price and availability before adding an item to your bag. Follow the directions and any precautions supplied with the product. If you need help choosing an item or understanding its details, please contact us before placing your order.
3. Orders and checkout
Check your items, delivery address, contact details and order total carefully at checkout. Available payment options and delivery charges are shown during checkout. Keep your order confirmation and reference number so you can track your order or ask our team for assistance.
4. Delivery, returns and refunds
Delivery information, preparation timelines and courier guidance are explained in our Shipping & Delivery policy. For return eligibility, exchanges, damaged or incorrect items and the refund process, please review our Returns & Refund Policy.
5. Privacy
Our Privacy Policy explains how information is handled across the Care Galleria experience. Please use that policy for information about privacy and data-related questions.
6. Questions and support
For help with a product, order or these terms, visit our Contact Us page or email info@caregalleria.com. Answers to common shopping and order questions are also available in our FAQs.