Privacy Policy
Learn how we collect, use and protect your information across the Care Galleria experience.
Client Confidentiality
At Care Galleria, client privacy is an essential tenet of our relationship. We collect personal contact and shipping destination details exclusively to fulfill orders and communicate botanical dispatches. Your information is used only for order processing, customer support, and to improve your shopping experience. We never share, sell, or rent your personal information to third parties without your consent, except as required by law.
Payment Information Security
Payment transactions are processed through certified PCI-DSS Level 1 compliant gateway partners (including JazzCash and verified banking switches). Our servers never store raw credit card numbers or banking passwords. All sensitive payment information is encrypted and transmitted securely using industry-standard SSL technology to ensure your financial data remains protected at all times.
Non-Disclosure
We strictly do not sell, rent, or lease client lists or purchasing history to third-party advertising brokers. Your personal information is never shared for marketing purposes without your explicit consent. We may only disclose information when required by law, to protect our legal rights, or to prevent fraud and ensure customer safety.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for order history, customer support, legal compliance, and service improvements. When data is no longer needed, it is securely deleted or anonymized in accordance with industry best practices.
Your Rights
You have the right to access, update, or request deletion of your personal information. If you would like to review or modify your data, please contact our customer support team. We are committed to making the process simple and transparent.
Policy Updates
We may update this Privacy & Data Confidentiality policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.
Your privacy
matters to us.
Still have questions?
Our support team is here to help with any privacy- or data-related inquiries.